Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marc Schroeder

Marc Schroeder

September 3, 2026

1  out of  5
rating by Marc Schroeder
"Never showed interest in State Farm, yet somehow they got my information and added me to their marketing list without my consent. I get junk mail multiple times a week from them and there is no way to stop it."
We responded:
"Hi Marc. We found your information in our system and added you to our Do Not Solicit database so you should stop receiving marketing mail going forward. Please allow a short processing period for this change to take effect.
This review should have been resolved immediately through a quick phone call or message to our corporate team—leaving 1-star reviews across multiple local agency pages unfairly impacts small businesses and their ability to serve the community. If you continue to receive mail after 14 days, contact us at 715-726-1919 and we’ll investigate right away. Michelle Moua ~ State Farm Agent
"
Profile photo of 최정운

최정운

September 3, 2026

5  out of  5
rating by 최정운
"I was super busy and having a hard time, but they were so kind and gave me the exact help I needed! Thanks a lot, Michael!"
We responded:
"Hi! Thanks so much for the wonderful review. We’re really glad we could help when you were feeling busy and overwhelmed—your kind words mean a lot. 😊 We’ll be sure to pass along your thanks to Michael! Michelle Moua ~ State Farm Agent"
Profile photo of Diane Meyer

Diane Meyer

September 2, 2026

5  out of  5
rating by Diane Meyer
"Michelle Moua and her staff are always very considerate and knowledgeable. I feel very comfortable asking questions and reaching out."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that the team and I have been considerate and knowledgeable, and that you feel comfortable asking questions and reaching out. We truly appreciate your trust and look forward to supporting you again. Michelle Moua ~ State Farm Agent"
Profile photo of Jacob

Jacob

August 28, 2026

5  out of  5
rating by Jacob
"Michelle and her agency is always taking very good care of us and checks in often to make sure we're set up just as we need to be, not excessively either. And even though I can be hard to reach oftentimes! She treats us as intelligent human beings and it reflects in how the agency is run and policies are operated. 5 stars are earned for sure!"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your trust in Michelle and the agency.

It means a lot to hear that you feel well cared for—especially the part about checking in to make sure everything is set up just right, without overdoing it. And we completely understand that being hard to reach happens sometimes; we really appreciate your patience and communication when you can.

We’re also so glad you feel that the agency treats you like intelligent, capable human beings—that’s exactly how we aim to operate, and we’ll keep it that way.

Thanks again for the 5 stars! ⭐️Michelle Moua ~ State Farm Agent"
Profile photo of Ryan Paul

Ryan Paul

August 14, 2026

5  out of  5
rating by Ryan Paul
"Michael was great to deal with in helping me switch over my auto insurance."
We responded:
"Thanks for the great review! We’re happy to hear Michael was helpful in switching over your auto insurance—welcome aboard, and we’re here if you need anything else. Michelle Moua ~ State Farm Agent"
Profile photo of Kent Willert

Kent Willert

August 11, 2026

5  out of  5
rating by Kent Willert
"Our appointment with Lisa Michalek was very productive. We were happy to learn of new coverages in our insurance and a few ways to save money in the process. She was very knowledgeable and answered all of our questions."
We responded:
"Kent, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Michelle Moua - State Farm Agent "
Profile photo of Dean Klimeck

Dean Klimeck

July 30, 2026

5  out of  5
rating by Dean Klimeck
"Michael is extremely helpful, knowledgeable, and articulate. He was extremely timely and made the process very easy! I’m very happy with his help!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear that Michael was extremely helpful, knowledgeable, and timely—and that he made the process easy. We truly appreciate your trust with your life, property, and vehicle insurance needs. If you ever need anything, we’re here to help! Michelle Moua ~ State Farm Agent"
Profile photo of Kylie LaGesse

Kylie LaGesse

July 30, 2026

5  out of  5
rating by Kylie LaGesse
"Shout out to Michelle and Lisa! Great insurance agency to deal with. They are very helpful and productive when dealing with any insurance needs. Highly recommend! Thank you for all you do!"
We responded:
"Thank you so much for the shout out! We’re really glad to hear that Lisa and I were able to help and be productive with your insurance needs. We truly appreciate your recommendation and thank you for choosing our agency—please don’t hesitate to reach out anytime. Michelle Moua ~ State Farm Agent"
Profile photo of Wisconsin

Wisconsin

July 21, 2026

5  out of  5
rating by Wisconsin
"Been with State Farm for many years"
We responded:
"Thank you so much for your years of loyalty with State Farm! We truly appreciate the trust you’ve placed in us. If there’s ever anything you need, we’re here to help. Michelle Moua ~ State Farm Agent"
Profile photo of Randall Meyer

Randall Meyer

July 18, 2026

5  out of  5
rating by Randall Meyer
"Kelly was very personable and helpful when I called. She got me a much better rate on my premium than what I was getting."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Kelly was personable and helpful, and that she was able to secure a better rate for your premium. We appreciate your trust and are here whenever you need assistance! Michelle Moua ~ State Farm Agent"
Profile photo of Benjamin Heggemeier

Benjamin Heggemeier

July 2, 2026

5  out of  5
rating by Benjamin Heggemeier
"Great experience getting my renter's insurance with Michael. The process was quick and easy, and everything was explained clearly. Excellent customer service. Highly recommend!"
We responded:
"Thanks so much for the wonderful review! We’re glad Michael made the process quick, easy, and clear—and that you felt well taken care of from start to finish. We truly appreciate your recommendation! Michelle Moua ~ State Farm Agent"
Profile photo of Michael Loiselle

Michael Loiselle

June 29, 2026

5  out of  5
rating by Michael Loiselle
"Great Experience with Michael."
We responded:
"Thank you for the wonderful review! We’re so glad you had a great experience with Michael. We truly appreciate your business and hope we can help you again in the future. Michelle Moua ~ State Farm Agent"
Profile photo of Shawn Finley

Shawn Finley

June 17, 2026

5  out of  5
rating by Shawn Finley
"Michael was very professional. He made a special effort to schedule our appointment at the time we requested. He answered all of our questions and explained everything. I would recommend Michael and this Agency."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Michael was professional, scheduled your appointment exactly when you requested, and took the time to answer all your questions and explain everything clearly. Your recommendation means a lot to us—thank you again for choosing our agency! Michelle Moua ~ State Farm Agent"
Profile photo of Brian Boyea

Brian Boyea

June 16, 2026

5  out of  5
rating by Brian Boyea
"Micheal Keepers did an excellent job presenting State Farm's auto & Home insurance coverage to us. His professional & thoughtful apoach, along with the great price for those polices caused us to switch to State Farm. You made us feel very comfortable in doing so. Thanks again Michael & Michelle. For outstanding service."
We responded:
"Thank you for the fantastic review! We’re so glad to hear Michael did an excellent job explaining your State Farm auto and home coverage—especially with a professional, thoughtful approach and the great pricing. We truly appreciate that you felt comfortable making the switch, and we’ll be sure to pass along your kind words to Michael. Thanks again for choosing State Farm—we’re here for you anytime! Michelle Moua ~ State Farm Agent"
Profile photo of Robert Knops

Robert Knops

June 16, 2026

5  out of  5
rating by Robert Knops
"Michael Keepers was great to work with , very polite , answered all questions we had. Made for an easy transition from our old insurance company. Thank you"
We responded:
"Thank you for the great review! We’re so happy to hear Michael was polite, answered all your questions, and helped make your return to State Farm a smooth, easy transition. Thank you for choosing us when you came back to the farm! We truly appreciate you choosing us again—thank you! Michelle Moua ~ State Farm Agent"
Profile photo of chris gehl

chris gehl

June 11, 2026

5  out of  5
rating by chris gehl
"Just signed up a week ago for Auto and Renters issue and saving a lot of money now compared to my previous insurance company. Had a minor issue trying to find my renters information so I could send to my landlord and Michael was professional and helped me out finding it."
We responded:
"Thanks for the great review! We’re glad you’ve already started saving with your Auto and Renters coverage. Also, we’re happy Michael was able to help you quickly with your renters information—having it for your landlord is important. We truly appreciate you choosing us! 😉"
Profile photo of A Google User

A Google User

June 9, 2026

5  out of  5
rating by A Google User
"The staff is so easy to work with and incredibly responsive. I appreciate the extra attention with a major recent claim, they really truly care about you as a person."
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear that our staff was easy to work with, responsive, and that you felt the extra attention during your recent claim. Your kind words mean a lot to our team—we truly care and we’re here for you. Michelle Moua ~ State Farm Agent 👌"
Profile photo of Katelyn Sterling

Katelyn Sterling

May 29, 2026

5  out of  5
rating by Katelyn Sterling
"Michael is awesome !!! so helpful, friendly, and super fast!! great place to work with!!"
We responded:
"Thank you for the amazing review, Katelyn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Michelle Moua ~ State Farm Agent"
Profile photo of Jin Yang

Jin Yang

May 15, 2026

5  out of  5
rating by Jin Yang
"I reached out to Michelle, looking for cheaper car insurance than what I was currently paying. She had me call Michael, at the office who got me a State Farm insurance quote for my vehicle and renter's. Michael was quick to email me with a quote. I called him and customized a couple things and paid for my new policy right over the phone.

Michelle and Michael made the process quick, simple, and convenient. Definitely satisfied with their service."
We responded:
"Thanks so much for the awesome review! 🚗💨 We love hearing that Michael and I made your car insurance search quick, simple, and convenient—especially when it helped you find a better rate.

If you ever have questions or need to adjust coverage down the road, we’re here! Michelle Moua ~ State Farm Agent"
Profile photo of Mary Mawby

Mary Mawby

May 14, 2026

5  out of  5
rating by Mary Mawby
"Michelle was very informative and helped us with all our insurance needs."
We responded:
"Mary, it is a pleasure to hear what a wonderful experience you have had. Michelle Moua ~ State Farm Agent "
Profile photo of Vong Yang

Vong Yang

May 1, 2026

5  out of  5
rating by Vong Yang
"Michelle and her staff have always been helpful! Always attentive and answering my questions when needed."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that my team and I have always been helpful and attentive, and that they’ve been answering your questions when you need them. We truly appreciate your support! Michelle Moua ~ State Farm Agent"
Profile photo of Pam Campbell

Pam Campbell

April 29, 2026

5  out of  5
rating by Pam Campbell
"Michelle is very thorough and responsive. You'd be lucky to have her as your agent"
We responded:
"Hello Pam. Thank you for your kind words and the five star review. We strive to take care of all of our customers. Michelle Moua ~ State Farm Agent"
Profile photo of Chelsea Starin

Chelsea Starin

April 27, 2026

5  out of  5
rating by Chelsea Starin
"Michael was fantastic to work with!"
We responded:
"Thank you for your kind review of Michael at State Farm Agent Michelle Moua’s Office. We appreciate it!"
Profile photo of Mai Nou Lor

Mai Nou Lor

April 25, 2026

5  out of  5
rating by Mai Nou Lor
"Michelle Moua State Farm Agency is the best! Super friendly and fast service in Chippewa Falls, WI. Michelle and her staff are super knowledgeable and gives you best insurance prices out there on the market!

I recently purchased a new vehicle and needed insurance coverage before I could drive my car off the parking lot. My mom had insurance through Michelle's State Farm. I was worried I wouldn't get coverage in time. Being skeptical, I gave Michelle's State Farm Agency a call. Not only was i helped right away, I got coverage the same day! I couldn't believe it.

After I got my car, Michelle contacted me and scheduled a appointment to go over important insurance coverage. Not only did Michelle explained everything in detail about my insurance policy. She even help me set up my State Farm App and put all my car and life insurance together in my State Farm App.

Michelle's State Farm Agency is the insurance coverage you'll only need! I highly recommend them. And I'm so happy to be apart of their State Farm Agency. Because I know I'm in good hands! Thank You, Michelle and Lisa!"
We responded:
"Thank you so much for the wonderful review! We truly appreciate you choosing Michelle Moua State Farm Agency and trusting us with your new vehicle and coverage.

We’re glad we were able to help you get coverage the same day and that myself and Lisa could walk you through everything in detail—plus get your State Farm App set up so all your policies are in one place.

Your kind words mean a lot to our entire team. We’re happy to have you as part of our State Farm family—thanks again for recommending us!"
Profile photo of Laura Finley

Laura Finley

April 22, 2026

5  out of  5
rating by Laura Finley
"At the suggestion of our new State Farm agent Michelle Moua, my partner & I had an appointment to go over our insurance needs. We found that we weren't sorely lacking insurance, as I had thought, but paying for it in the wrong places. I definitely suggest you go over your insurance needs every couple of years. I especially recommend Michelle Moua as an agent for that insurance overview. With her help we put together an affordable way to be covered given some unavoidable circumstances. She is extremely knowledgeable & helpful!!"
We responded:
"Thank you for the wonderful review! We’re so glad we were able to help you and your partner feel confident about your coverage—finding that you weren’t as “lacking” as you thought, just paying in the wrong places. That’s exactly the kind of meaningful insurance overview we aim to provide.

We truly appreciate your recommendation and your kind words about our knowledge and helpfulness. We’re excited to have helped you put together an affordable way to stay covered, especially with the circumstances you mentioned! Michelle Moua ~ State Farm Agent"